At kemys, we want you to be completely happy with our products. If for any reason you're not, please review our refund policy below for details on how to proceed.
Return window
You have 7 days from the date of delivery to return the products if it's not quite what you wanted. Please ensure you initiate the return process within this timeframe.
Product condition for returns
For a return to be eligible, the products must be in its original packaging. We cannot accept returns for items that have been opened we cannot accept products not in their original form . Therefore we accept returns where seal of the bottle must still be intact
Return shipping costs
The customer is responsible for covering the shipping costs to return the item. Before sending your return, please email us at info@kemyss.com to obtain the correct return address.
Refund.
Once the items are received , you can expect to receive your refund within 15 working days .